At DAY21, we believe the best solutions are found at the intersection of user insight and business goals. We are looking for a passionate UX Designer who is dedicated to understanding user behavior and can translate this knowledge into meaningful and holistic customer experiences across all channels and touchpoints.

Are you driven by uncovering what is important to some and making it interesting to others? Then you might be the one we are looking for…

Who we are

DAY21 is a journey-led strategic design agency in the heart of Copenhagen. We help companies create visions, strategies, and solutions that improve the customer experience and create lasting value. Our work is built on in-depth research and strong professional expertise, but we never forget that the best work is done in an environment characterized by inspiration, good relationships, and a healthy work-life balance.

About the position

As a UX Designer at DAY21, you will have a central role in our projects for a wide range of companies – from scale-ups to large, established organizations. You will work closely with both clients and colleagues to transform complex knowledge into aesthetic and functional solutions that make a real difference. You will be given responsibility and ample opportunity to shape your own workday as well as your professional and personal development.

Your areas of responsibility will include:

• Driving design processes from initial research and analysis to finished concepts and solutions.

• Translating user needs and business requirements into intuitive and engaging customer experiences.

• Facilitating workshops and presentations that create a common understanding and direction.

• Contributing to the continuous development of our methods and processes.

Who you are

• We imagine you are curious by nature and find joy in solving complex challenges. To succeed in this role, we would like you to see yourself in the following:

• You hold a Master's degree in Interaction Design, Service Design, Design Psychology, or a similar relevant field, for example, from ITU or AAU.

• You have 2-6 years of experience in UX design, preferably from an agency context.

• You have a strong business acumen and a deep passion for understanding and analyzing user behavior.

• You are structured, goal-oriented, and thrive in a dynamic environment where you can juggle multiple tasks when the pace is high.

• You are a strong communicator, an empathetic team player, and a good colleague who contributes positively to our community.

• You speak and write fluent Danish and English.

We offer you

• A central role with plenty of responsibility and the opportunity to influence both your own tasks and the company's development.

• An informal, inspiring, and ever-evolving work environment where we cultivate good relationships.

• A position in an ambitious company with a strong stance on design, digitalization, and work-life balance.

• A salary based on qualifications.

Ready for new adventures?

We are hiring on an ongoing basis and look forward to welcoming our new colleague as soon as possible.

Start date: As soon as possible

Location: Havnegade 23, 3rd floor, 1058 Copenhagen K

Language: Danish and English

Please send your application and portfolio to us at career@day21.dk.

If you have any questions about the position, you are welcome to contact Partner David Zimmermann at +45 5194 6637.

DAY21 is a workplace that values diversity. We encourage all qualified candidates to apply, regardless of background.