AI with Purpose: The Strategy Behind the Great User Experience

In an era where AI is on everyone’s lips, yet many are still searching for concrete use cases, we invite you to a morning seminar focused on sharing real-world experience.


Using a specific case study as our starting point, we will explore how we helped an organization with a massive library of digital materials—which users need to navigate and transform into training courses—build a platform where AI empowers users to solve their tasks effectively.


This event is particularly relevant for organizations and companies that manage large volumes of content distributed to many employees, customers, or members.


The session will be divided into two parts:


1. Strategy and Design

  • What role does AI play when we design customer experiences?

  • Don’t ask what AI can do for you—ask what it can do for your users.


2. Technology

  • How do we integrate AI from a technical perspective?

  • Learn about platform selection and how we create cost-effective solutions.

The event will conclude with a Q&A session and networking among participants over coffee and croissants.


Sound like something for you? Sign up here—seats are limited.

Hosted by

DAY21

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Apply

Date:
April 16th, 2026
Time:
8:30
Length:
60 min.
Language:
Danish
Location:
Havnegade 25, 3rd floor, Copenhagen K

Journey-led clarity

We use customer journeys to uncover insights, prioritise action, and design connected experiences.

Speed with direction

We help organisations move faster by creating clarity and momentum in complex settings.

Design-driven experience

Using design, we craft impactful experiences that align teams, engage users, and bring ideas to life.

Real transformation

We go beyond strategy decks. We work as part of your team and help implement change — and we know what it takes.

Journey-led clarity

We use customer journeys to uncover insights, prioritise action, and design connected experiences.

Speed with direction

We help organisations move faster by creating clarity and momentum in complex settings.

Design-driven experience

Using design, we craft impactful experiences that align teams, engage users, and bring ideas to life.

Real transformation

We go beyond strategy decks. We work as part of your team and help implement change — and we know what it takes.

Journey-led clarity

We use customer journeys to uncover insights, prioritise action, and design connected experiences.

Speed with direction

We help organisations move faster by creating clarity and momentum in complex settings.

Design-driven experience

Using design, we craft impactful experiences that align teams, engage users, and bring ideas to life.

Real transformation

We go beyond strategy decks. We work as part of your team and help implement change — and we know what it takes.

Journey-led clarity

We use customer journeys to uncover insights, prioritise action, and design connected experiences.

Speed with direction

We help organisations move faster by creating clarity and momentum in complex settings.

Design-driven experience

Using design, we craft impactful experiences that align teams, engage users, and bring ideas to life.

Real transformation

We go beyond strategy decks. We work as part of your team and help implement change — and we know what it takes.